- Exchange or Return within 14 days without violating official laws.
- Refunds should follow payment conditions, and at the same payment route to the same client with Time consideration.
- All sales, returns, and transactions should not violate any official laws.
- Payments for overseas orders should be done in advance. And following the same official laws.
- Overseas return orders initiates after goods receiving and checking. the refunds will be given back to the customer after cutting customs, services, and taxes.
- Al-Shifa Aldawaeya Pharmacy has the right to change or cancel any order after contacting the customer.
- Sales and Return for Medicines, Supplements, and vitamins follow Ministery of Health rules No. 2/2012, 3/2013